00:00, Aug 01 CST
Ugh. Happy August, right?
As of 12:00AM CDT, MxM's network has gone down for every user worldwide. It seems that something has knocked our SQL database offline, which everything on the server depends on - including the new MxM (v4) being worked on (coming soon).
We don't know why this happened yet, but we're pissed too. So please don't hate us - we're looking into it.
Keep visiting this page for updates.
10:13, Aug 01 CST
The incident has been investigated and resolved by our hosting provider. MxM has also checked everything across the board - the situation has been resolved.
The cause of the issue was that our code was modified by an automatic update to the server - the update contained a bug (probably) that broke the connection between MxM and SQL.
To ensure it doesn’t happen again, we’ll probably discontinue automatic updates in the background.
MxM is back online.
Back to current status